CopySession prep
A focused brief pulled from the full session history, not just the last note. Runs automatically 10 minutes before every scheduled session.
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Denial appeal
Insurance said no. Naturally, your next calling is now appellate brief writer. Your Assistant turns the denial, chart, and relevant clinical rationale into a draft appeal for you to review.
Ask your Assistant
Help me respond to this insurance denial. Use the denial reason and the existing chart to draft a focused appeal that explains medical necessity, addresses the payer's stated concern, and points to supporting documentation without overstating what the record shows.
Help me respond to this insurance denial. Use the denial reason and the existing chart to draft a focused appeal that explains medical necessity, addresses the payer's stated concern, and points to supporting documentation without overstating what the record shows.
See it work
Upheal Assistant
Example
Denial appeal
Alex · Tue 2:00 PM · Session 14
Draft appeal focus: The denial states that continued weekly treatment is not medically necessary. The chart documents ongoing anxiety with occupational impairment, persistent avoidance of work communication, and partial but incomplete response to treatment.
I would cite the recent notes that document functional impairment and progress, then explain why continued treatment is directed at unresolved symptoms rather than maintenance alone.
Fictional example · No real client data.
How it works
It reads the denial first
The stated reason for denial and requested documentation define what the appeal needs to answer.
It builds the case from the record
Clinical facts, medical necessity, treatment history, and supporting documentation are organized around the payer's rationale.
You review before it goes anywhere
Confirm every claim, attach the right records, and submit through the appropriate payer process.
Your most popular FAQs
Why do therapy insurance claims get denied?
Common reasons include missing or invalid client and provider information, wrong CPT or diagnosis codes, expired authorizations, sessions billed outside coverage limits, documentation that does not support medical necessity, and missed timely-filing deadlines. Many denials are correctable.
How do I appeal a denied mental health claim?
Read the denial reason on the EOB, gather the note and any authorization, write an appeal that addresses the payer's stated reason in its own terms with supporting documentation, and file within the payer's appeal window. Track it until you get a written decision.
What does the Denial appeal job produce?
A draft appeal letter written in the payer's language, built from the denial reason, the claim, the note and the relevant clinical rationale. You review and send it; the draft is for your judgment, not a filing.
Does it file the appeal?
No. It drafts the letter; you review, sign and send it through your usual channel. Appeals carry deadlines and your name, so the final step stays with you.
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