How Dashae reclaimed her weekends

September 24, 2025
How Dashae reclaimed her weekends
Outline
Practice
Cartwheel Care
Location
Great Lakes, Illinois
Size
100+
Upheal plan
Enterprise

Weekend typing sessions.

Evening documentation marathons.

The endless cycle of clinical exhaustion bleeding into personal time.

Dashae Burge knows this routine intimately — the licensed professional counselor who practices through telehealth had surrendered her weekends to the demands of manual documentation.

Living in what she calls a "popcorn culture" of immediacy, Dashae faced a double burden. Administrators and payers demanded prompt and comprehensive documentation. But clients rightfully demanded her attention for care.

Dashae was left to mentally catalog details for later transcription. The cognitive load was becoming unsustainable.

Until a supervisor's simple suggestion changed everything about her clinical practice.

Dashae's Upheal story

  • Dashae discovered Upheal after struggling to manually document her first intake session, when her supervisor suggested trying the platform.
  • She uses Upheal during live Zoom sessions to automatically record and generate multiple note types — intake notes, progress notes, and treatment plans — then edits them to match her clinical style.
  • Now Dashae reports complete weekends free from documentation work, full therapeutic presence during sessions, and the return of work-life balance she thought was impossible.

When everything feels tired

The documentation challenge in telehealth practice extends beyond finding time to write. For clinicians managing multiple daily sessions, the mental bandwidth required for real-time information retention creates a professional burden that follows them home.

My brain was tired, my fingers were tired, everything was tired.

Before discovering Upheal, Dashae's clinical day never truly ended. Long session schedules meant paperwork automatically spilled into personal time — evenings and weekends consumed by reconstructing therapeutic encounters from memory.

I had long days of sessions, lots of paperwork that spilled over to my evenings and weekends. Instead of resting, I spent a lot of my time typing.

This pattern creates professional exhaustion that compounds daily. After providing emotional support and clinical interventions, therapists face the additional cognitive demand of accurate documentation — a requirement that often pushes personal recovery time into nonexistence.

The discovery moment came during a particularly challenging intake session when manual documentation felt overwhelming.

Recording sessions and generating notes

Dashae integrates Upheal directly into her telehealth workflow through Zoom sessions. The platform records therapeutic encounters automatically, requiring no additional clinical steps or technology management.

When sessions conclude, Upheal generates structured documentation across multiple formats. This includes intake notes for new clients, progress notes tracking therapeutic development, and treatment planning materials — all produced from the recorded session content.

It automatically populates different templates. This includes intake notes, progress notes, treatment plans — you name it, it has it all.

The editing capability allows Dashae to customize generated content to match her specific clinical language and documentation preferences. Rather than accepting generic outputs, she adjusts terminology and phrasing to reflect her therapeutic approach.

My favorite part is how you can edit it. This way I can tweak it to fit my exact wording, my clinical style.

This flexibility maintains clinical authenticity while dramatically reducing documentation time. Dashae describes the experience as having comprehensive clinical support that captures every important detail without requiring her constant attention during therapeutic work.

Create your notes, your way with custom AI prompts for structured progress notes.

What work-life boundaries actually look like

When therapists stop carrying session details in their memory throughout the day, and when documentation no longer consumes personal time, the professional relationship with clinical work fundamentally shifts.

Everything has changed since I started using Upheal. I get to focus fully on my clients and not distract them by typing away.

The transformation extends beyond session quality to personal sustainability. Dashae's weekends returned to serving their intended purpose — rest and personal renewal rather than professional catch-up.

But the biggest win: I get my weekends back. I'm not drowning anymore in documentation or note-taking.

This boundary restoration creates positive momentum for both therapeutic effectiveness and clinician wellbeing. When administrative demands no longer consume recovery time, therapists can maintain the emotional availability their work requires.

I can rest, reset, and actually enjoy my life outside of work.

Her initial response to trying the platform captured the relief many clinicians experience when they discover sustainable documentation approaches.

When I say I thanked God immediately for creating the person who created this resource… it felt like a weight being lifted.

For professionals navigating the demands of telehealth practice, this technology represents more than administrative efficiency — it offers the possibility of sustainable clinical careers that don't require sacrificing personal wellbeing.

Clinical documentation that respects your time

Thousands of therapists are discovering what Dashae experienced with Upheal. Complete therapeutic presence during sessions, comprehensive clinical documentation, and personal time that stays personal — professional sustainability that seemed impossible in traditional practice models.

Modern telehealth requires intelligent documentation approaches that capture clinical depth while protecting therapist wellbeing. This technology must understand therapeutic language, generate professional-quality notes, and integrate seamlessly into existing clinical workflows.

Reclaim your weekends. Transform your practice. Experience how Upheal's AI-powered platform helps clinicians focus on therapeutic relationships while maintaining rigorous documentation standards.

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Kevin Doherty
Senior Storyteller
,
Upheal
Kevin Doherty translates complex healthcare workflows into accessible content for clinical audiences. He bridges the gap between technology and practice, helping clinicians navigate digital solutions.