Notes & documentation

Catch documentation gaps before payers do.

Compliance Checker flags missing elements in your notes using real payer standards, giving you peace of mind that they’re audit-ready.

Compliance checker

Peace of mind with every note

Set automatic compliance checks and receive daily summaries. Audit-readiness runs in the background.

Catch gaps before payers do

Compliance Checker flags missing elements using the same criteria Aetna and Optum use to evaluate claims.

Keep up with changing rules

Payer standards are kept up to date automatically. No manual updates needed as requirements change.

How Compliance Checker works

See Compliance Checker in action

Frequently asked questions

What is Upheal's Compliance Checker?

Compliance Checker is a feature in Upheal's EHR that audits your therapy session notes against real payer documentation standards — currently Aetna and Optum, with more payers coming soon. It flags missing elements before you submit, helping you reduce insurance denials and protect against audit clawbacks.

What kind of notes can I check?

Compliance Checker works on psychotherapy progress notes generated in Upheal, as well as notes from other EHRs uploaded as PDFs. Uploaded PDFs are never stored or used to train AI.

Will Compliance Checker auto-correct or change my notes?

No. Compliance Checker provides suggestions like spell-check for your documentation. It highlights gaps and gives you specific tips to address them. You decide what to accept.

What payers or compliance standards is Compliance Checker based on?

Criteria is currently based off Aetna and Optum standards, with more payers added soon.

How much does Compliance Checker cost?

Compliance Checker is included in Upheal's EHR at $1 per session, capped at $69 per month. No additional fee.

Stronger documentation means stronger care.