Website Cookie Policy

Upheal, Inc, a Delaware company (651 North Broad Street, Middletown Delaware, 19709)  (“Upheal” ,“we” ,“our”, “us”, identified as data Controller under the GDPR) is committed to protecting and respecting your privacy. Our website uses cookies and other tracking technologies.

We have appointed a Data Protection Officer that you can contact at upheal-dpo@chino.io

What is a cookie?

A cookie is a small file of letters and numbers that is saved in your browser. It allows websites to recognize browsers that make subsequent requests and to store website settings within the web browser. This, in turn, allows websites to remember user preferences, to enable users to securely log into secure areas, and to create reports on which pages are popular, thus the website can be improved. Cookies may be stored directly by a website that you visit (“first-party cookies”) or by third-party services that depend upon the website you visit (“third-party cookies”).

The cookies we use

When you visit our website, the following cookies may be stored in your browser:

• Strictly necessary website cookies: these trackers are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent. These are cookies that are required for the correct functioning of our website. 

1. We use Finsweet in order to track consent preferences on our website. To learn more about Finsweet, click here.

• Basic interactions & functionalities cookies: with your consent, we may use these trackers to enable basic interactions and functionalities that allow you to access selected features of our service and facilitate your communication with us.

1. We use Snowplow to keep track of users' sessions within our website and app.  If you wish to learn more about Snowplow and how their cookies interact with our website, click here.
2. We use Intercom messenger cookies to allow interactions with the Messenger and to remember who you are and provide access to previous conversations you've had through the Messenger. If you wish to learn more about Intercom and how their cookies interact with our website,click here.

• Statistical/analytics cookies: With your consent, we may use these cookies to help us understand and improve the use and performance of our services, including what links visitors clicked on the most, and how they interact with the various areas and features on our website and apps.

1. We use Snowplow in order to collect analytics regarding our services and to improve our website. Click here to learn more.
2. We use Google Analytics to collect and analyze data about how visitors interact with our website, such as which pages are visited, how long you stay on our site, and what actions you take while on our site.  This data helps us assess and improve our website. To learn more about Google Analytics, click here

• Marketing cookies: With your consent, we may use these cookies to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

A detailed list and description of the cookies we use is set out in the following table:

Other tracking technologies

We may use the following tracking technologies along with other selected third parties to enhance our marketing campaigns and products and services advertisement:

• Google tag manager: to gather important information regarding users' interactions with our website and website performance. Google Tag Manager facilitates the integration of other analytics tools, such as Google Analytics, to collect valuable insights into how visitors engage with our website. Furthermore, we use this tool to implement and manage marketing and advertising tags., to deliver advertisements, and to measure the effectiveness of our marketing campaigns. This information may also be used to provide you with content and offers that are more relevant to your interests.Click here for more info.
• Google Ads: to promote our products and services and manage our advertising campaigns. This may include displaying ads to individuals who may have previously visited our site or have shown interest in our services. Click here for more info.
• Bing Ads: to promote our products and services and manage our advertising campaigns. This may include displaying ads to individuals who may have previously visited our site or have shown interest in our services. Click here for more info.
• LinkedIn Ads: to promote our products and services and manage our advertising campaigns. This may include displaying ads to individuals who may have previously visited our site or have shown interest in our services. Click here for more info. 

Third Party Pixels

We use third party pixels, (namely, LinkedIn, Twitter and Facebook) to redirect users to our social media pages and to share our blog posts. If you decide to share our news or blog articles on your social media networks using the “share” buttons, information related to your interaction with the article will be sent to the respective third-party provider.  This, in turn, will help us understand which content is more relevant to our audience and optimize it accordingly.

For more information:
Meta pixels

Twitter pixels

LinkedIn pixels

How to block cookies

You can change your cookie preferences at any time by clicking on the Cookie Setting button displayed on the banner. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.