Website Cookie Policy

Upheal, Inc.

Effective March 20, 2023

Upheal, Inc., a Delaware company (651 North Broad Street, Middletown Delaware, 19709)  (“Upheal” ,“we” ,“our”, “us”) is committed to protecting and respecting your privacy. Our website uses cookies.

We have appointed a Data Protection Officer that you can contact at

What is a cookie?

A cookie is a small file of letters and numbers that is saved in your browser. It allows websites to recognize browsers that make subsequent requests and to store website settings within the web browser. This, in turn, allows websites to remember user preferences, to enable users to securely log into secure areas, and to create reports on which pages are popular, thus the website can be improved. Cookies may be stored directly by a website that you visit (“first-party cookies”) or by third-party services that depend upon the website you visit (“third-party cookies”).

The cookies we use

Our website uses only first party cookies unique to our domain. This means that users interacting with our cookies are not tracked within other domains that may contain similar cookies.
When you visit our website, the following first-party cookies may be stored in your browser:

  • Upheal strictly necessary website cookies: These trackers are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent. These are first-party cookies that are required for the correct functioning of our website. 
  1. We use Finsweet in order to track consent preferences on our website. To learn more about Finsweet, click here.
  • Basic interactions & functionalities cookies: These trackers enable basic interactions and functionalities that allow you to access selected features of our service and facilitate your communication with us.
  1. We use Snowplow to keep track of users' sessions within our website.  If you wish to learn more about Snowplow and how their cookies interact with our website, click here.
  2. We use Intercom messenger cookies to allow interactions with the Messenger and to remember who you are and provide access to previous conversations you've had through the Messenger. If you wish to learn more about Intercom and how their cookies interact with our website,click here.
  3. We use Typeform cookies to remember how you interact with us. If you wish to learn more about Typerform and how their cookies interact with our website, click here.
  • Behavioral & analytics cookies: These cookies help us understand and improve the use and performance of our services including what links visitors clicked on the most, and how they interact with the various areas and features on our website and apps.
  1. We use Snowplow in order to collect analytics regarding our services and to improve our website.

A detailed list and description of the cookies we use is set out in the following table:

Service provider
Cookie type
30 minutes
This cookie is set to differentiate between different visits. Whenever an event is fired, the session cookie is set to expire in 30 minutes. (This value can be altered using setSessionCookieTimeout.)
2 years
This cookie is used to persist information about a user’s activity on the domain between sessions.
1 year
This cookie is used to collect analytics from visitors on our website
9 months
Anonymous visitor identifier cookie. As people visit your site they get this cookie.
7 days
Identifier for each unique browser session. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn't intentionally terminated with `Intercom('shutdown');`, which usually happens on logout.
9 months
Identifier for each unique device that interacts with the Messenger. Refreshed on each successful ping, extending it for another 9 months.The user can access the conversations that were created on this device for the durations of this cookies life
6 months
No description available
1 year
Used in context with the website’s pop-up questionnaires and messengering. The data is used for statistical purposes

Third Party Pixels

We use third party pixels, such as LinkedIn and Twitter to redirect users to our social media pages. These websites use cookies to track access to their services and are responsible for providing their own cookie policy. No cookies are collected on our website by the means of Third Party Pixels. 

For more informations:

How to block cookies

You can change your cookie preferences at any time by clicking on the Cookie Setting button displayed on the banner. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or