Upheal vs Jane App: which AI EHR is right for your therapy practice?
Jane has been running therapy practices since 2012, and the scheduling is genuinely good. If that's why you're on it, fair enough.
In 2024 they added AI Scribe at $15/month. It records sessions and writes a note. What it doesn't do: connect to your client's treatment plan, their diagnosis, the goals from their intake, or anything that's happened across the months you've been working together. It has the recording. That's all it has.
Upheal's AI has the full record. The note it generates knows what the client came in for, what's shifted, and what hasn't. Treatment plans link to every session note. A compliance checker audits documentation before you sign. An AI assistant handles scheduling, billing, and client messaging — work that doesn't happen in the session room but still takes up your evening.
This page is an honest look at both.
What does Jane AI Scribe cost?
Jane AI Scribe is $15/month per practitioner, on top of your existing Jane plan. Plans start at $54/month (Balance) and go to $99/month (Thrive). At the entry tier with AI Scribe added, that's $69/month before a single session.
Upheal is AU$1.45 per session, capped at AU$100/month. AI notes, treatment plans, compliance checking, scheduling, billing, and client messaging are all included. If your caseload is lighter one month, you pay less.
Core feature comparison
Where Jane wins
Scheduling is Jane's real strength. Self-booking, automated reminders, and multi-location support are well-built and have been refined over years. Jane was built for multi-discipline clinics: physiotherapy, chiropractic, massage, and mental health under one roof, and the scheduling reflects that. For practices with complex, multi-practitioner configurations, that infrastructure is solid. For solo therapists or mental health-only practices, a lot of that complexity is overhead you don't need.
Insurance billing is available on Jane's Practice and Thrive plans as a $20/month add-on. Upheal's insurance billing is coming soon. If you need it today, Jane has it. And if insurance billing is what's kept you on Jane, now is a good time to get started on Upheal and get your records migrated before billing goes live.
Where Upheal wins
The AI knows your clients. Jane AI Scribe listens to your session and writes a note. That's useful. What it doesn't have is everything else: your client's treatment plan, the goals from their intake, the modality you're using, the pattern that's been building across months. That context lives in the EHR. Jane AI Scribe doesn't have access to it.
Upheal's AI does. The note it generates draws on your client's full record. Treatment plans connect to session notes through Golden Thread. When a goal hasn't moved in six weeks, the documentation reflects that. When something shifts, the note reflects what it shifted from.
The Compliance Checker. Upheal audits notes against payer standards before you submit. If something will get flagged, you find out before the payer does. Jane has no equivalent.
The pricing cap. At Jane's entry tier plus AI Scribe, you're at $69/month regardless of how many sessions you see. Upheal caps at AU$100/month, but everything is included, and if your caseload is lighter, you pay less.
Pricing
For clinicians already invested in Jane's comprehensive practice management ecosystem, Upheal's Smart Fill feature enables seamless integration between platforms. This technology allows you to leverage Upheal's advanced behavioral health AI while maintaining Jane's administrative infrastructure.
Smart Fill automatically maps Upheal's sophisticated note sections to Jane's template structure, enabling single-click transfer of AI-generated content. You can capture the benefits of specialized behavioral health AI without disrupting established billing, scheduling, and practice management workflows.
This hybrid approach particularly benefits practices that require Jane's comprehensive administrative features while seeking more sophisticated clinical documentation capabilities.Jane's base plans run $54-99/month. Adding AI Scribe brings the total to $69-114/month per practitioner. At the entry tier, that's $69/month before a single session is booked.
Upheal is AU$1.45 per session, capped at AU$100/month. AI notes, treatment plans, compliance checking, scheduling, telehealth, billing, and client messaging. All included. A light month costs less. A full caseload caps at AU$100.
Is Jane App or Upheal right for your practice?
Jane App is a good fit if:
You're in a multi-discipline clinic where Jane was the practice-wide choice, or if insurance billing working today is the deciding factor. Jane's scheduling infrastructure is strong — multiple practitioners, multi-location, waiting lists — and it has a decade of refinement behind it. If AI documentation is a nice-to-have rather than a priority, AI Scribe is a reasonable add-on to an otherwise solid platform.
Upheal is the better fit for mental health private practice:
Upheal was built specifically for therapists in private practice, solo or group. If you're looking for a Jane alternative, or if you're on Jane and the AI feels bolted on, Upheal covers the same EHR scope — scheduling, billing, telehealth, client records, forms — with AI that connects to the full clinical record rather than just the session recording. Notes link to treatment plans. A compliance checker catches documentation gaps before you sign. At AU$1.45/session capped at AU$100/month, a full caseload costs the same as Jane's entry tier before AI Scribe is added.
Insurance billing is coming soon. If that's what's kept you on Jane, now is the best time to move. Get your records migrated and be ready when it goes live.
Frequently asked questions
Is Jane App an EHR?
Yes. Jane is a full practice management platform and EHR including scheduling, billing, documentation, telehealth, and client communication.
How much does Jane AI Scribe cost?
Jane AI Scribe is $15/month per practitioner, on top of the base Jane plan. Plans start at $54/month. At the entry tier with AI Scribe added, that's $69/month before your first session.
What are the best apps like Jane for therapists?
Upheal is the closest alternative for practices prioritizing AI-native documentation. It covers the same EHR scope as Jane — scheduling, billing, telehealth, client records, and forms — plus AI notes, treatment plans, and a Compliance Checker, at AU$1.45/session capped at AU$100/month.
How does Jane's pricing compare to Upheal?
Jane's base plans run $54-99/month. Adding AI Scribe brings the total to $69-114/month. Upheal costs AU$1.45 per session, capped at AU$100/month, including AI notes, treatment plans, compliance checking, scheduling, billing, and telehealth.
Can I switch from Jane to Upheal?
Yes. Upheal covers everything Jane does — scheduling, billing, client records, telehealth, forms, and AI documentation — plus treatment plans that auto-link to session notes and a Compliance Checker.
