Your data and your clients' data are handled with extreme care.
Yes. Upheal Messaging is HIPAA compliant, SOC2 Type II certified, and includes a Business Associate Agreement. All client messages are sent and stored within Upheal's encrypted environment. No more sending PHI over email.
Yes. Upheal Assistant can draft replies based on your most recent session notes, treatment plan goals, and assessments on file. You always review and approve before sending. It never auto-sends.
Upheal is the only EHR where your AI Assistant drafts client replies from your actual clinical record. It also includes broadcast announcements, a client app with push notifications, and per-client messaging controls.
A: Yes. Upheal includes Announcements, which lets you message all clients or a specific group at once. Your AI Assistant can help draft the message. Included in every plan. Most other EHRs don't offer this, or lock it behind premium tiers.
Yes. Clients receive push notifications on iOS and Android when you send them a message. Messages appear in their client portal and they can respond directly from their phone.
Yes. Messaging and Announcements are off by default. Enable it globally or per client in Settings. You have a full control over who can receive and send messages
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