Senior Content Manager

About Upheal

Upheal is transforming mental health care through AI-powered therapy intelligence and clinical automation. We help therapists focus on what matters most—client care—by taking on their administrative and analytical workload. As we continue to scale globally, we’re looking for a creative, data-driven Senior Content Manager who can elevate Upheal’s brand authority and drive exponential growth through exceptional content.

Role overview

We’re searching for a Senior Content Manager who will own the full content strategy across all owned channels for Upheal. This role is perfect for a strategic creator who is just as comfortable crafting high-engagement posts as they are building a multi-channel content system that fuels organic acquisition, inbound lead generation, and community engagement.

This person will become the voice of Upheal, humanizing complex mental-health and AI concepts and turning them into compelling stories that connect with therapists.

Key responsibilities

Content Strategy

• Own and lead Upheal’s content strategy across social media, owned channels, and emerging platforms.
• Drive measurable outcomes: organic leads, inbound conversions, and meaningful engagement.
• Translate complex ideas from AI, mental health, and clinical workflows into simple, relatable stories.
• Track and optimize content performance with clear metrics.

Content Development

• Create compelling written, visual, and short-form content that resonates emotionally and builds trust.
• Serve as a hands-on content creator across formats: posts, blogs, newsletter, thought leadership pieces, webinars, product explainers, and community prompts.
• Ensure content quality, tone consistency, and brand cohesion across all channels.

Social & Community Management

• Own and grow Upheal’s social presence (LinkedIn, Reddit, Facebook, TikTok, X, YouTube, etc.)
• Build an engaged community of clinicians and supporters.
• Develop content series and community programs that foster engagement, shareability, and advocacy.
• Monitor and moderate relevant conversations in mental health, digital health, AI, and therapy communities.

Cross-Functional Collaboration

• Work with product, clinical, sales, and leadership teams to ensure high-impact messaging and alignment.
• Manage external agencies, freelancers, designers, and video editors to scale output efficiently.

Skills

• 5 - 7+ years of experience in ‍.
• Proven track record significantly growing social channels and owning metrics such as organic growth and lead generation.
• Demonstrable experience driving a full content strategy, from ideation to execution.
• Strong writing, editing, and creative storytelling skills with an empathetic voice.
• Ability to break down complex or technical concepts into relatable narratives.
• Experience managing agencies, contractors, and creative partners.
• Strong grasp of content metrics, growth analytics, and optimization loops.
• Comfortable working in a fast-paced startup environment with high autonomy.

Nice to Have

• Background or familiarity with mental health, psychology, digital health, or healthcare.
• Experience in AI, SaaS, or clinician-facing products.
• Video production or social-first content creation skills.

What We Offer

• The opportunity to shape the content and brand presence of a rapidly growing company in mental health tech.
• A mission-driven team passionate about supporting therapists and improving mental healthcare.
• Remote-first culture with flexibility and autonomy.
• Competitive compensation, equity, and growth opportunities.