You can choose to receive notifications and reminders from your therapist by email, SMS (text message), or both.
SMS reminders are only available in the US, UK, Australia, and Canada.
In order to select SMS (text messages) for your reminders, your therapist will need to have your phone number on file.
To set your communication preferences:
Log in to the Client Portal on desktop.
Click Settings in the left menu.
Check email and/or SMS for Session reminders.
Check email and/or SMS for Documents and forms.
If you choose SMS and your therapist has not already collected consent from you to send text messages, you will be asked to give consent when you select SMS.
You can change your preferences at any time.